Terms and Conditions

Last Updated: November 2025

Welcome to United Cool Window Film (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.unitedcoolwindowfilm.com (the “Website”) and all related services provided by us, including window tinting, glass protection, solar control films, decorative films, and installation services within the United Arab Emirates (UAE).

By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Website or services.

1. Company Information

Business Name: United Cool Window Film
Address: Multi-Line Business Center, Dubai Investment Park, 2nd Floor, Office No. 301, Dubai, United Arab Emirates
Phone: +971 54 394 7739
Email: unitedcoolwindowfilm@gmail.com
Website: www.unitedcoolwindowfilm.com

2. Use of the Website

By using our Website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. You agree to use this Website only for lawful purposes and in accordance with these Terms.

You must not:

Use the Website in any way that violates UAE laws or international regulations.
Attempt to gain unauthorized access to our systems or data.
Engage in fraudulent, misleading, or harmful activities through our Website.
Copy, reproduce, or distribute our content without written permission.

3. Services

United Cool Window Film offers professional services including:

Window tinting for residential, commercial, and automotive applications.
Decorative and frosted films.
Safety and security films.
UV and heat rejection films.
Glass protection and maintenance services.

All services are subject to availability, scheduling, and confirmation. We reserve the right to modify or discontinue any service without prior notice.

4. Pricing and Payment

All prices are listed in AED (United Arab Emirates Dirhams) unless stated otherwise.
Pricing may vary based on material type, film brand, installation size, and project location.
Payment must be made in full as agreed upon before or upon completion of the service.
We accept cash, bank transfer, or other approved payment methods.
United Cool Window Film reserves the right to change pricing at any time without prior notice.

5. Booking and Cancellation Policy

To confirm a service booking, clients must provide complete contact and project details.
Cancellations should be made at least 24 hours in advance of the scheduled appointment.
Failure to cancel within the specified time may result in a cancellation fee.
We reserve the right to reschedule or cancel bookings due to unforeseen circumstances (e.g., weather, equipment issues, or staff availability).

6. Warranty and Liability

We offer limited warranties on certain window film products and installations, depending on the manufacturer’s terms. Warranty coverage typically includes:

Peeling, bubbling, discoloration, or adhesive failure (under normal conditions).

However, warranties do not cover damage caused by:

Improper cleaning methods.
Accidents, natural disasters, or vandalism.
Unauthorized modifications or repairs.

United Cool Window Film shall not be liable for any indirect, incidental, or consequential damages arising from product use, installation, or website usage.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and designs, is the property of United Cool Window Film and protected by UAE and international copyright laws.

You may not reproduce, modify, or distribute any materials from this Website without our written consent.

8. Privacy Policy

Your privacy is important to us. By using our Website, you also agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.
Please review it here: Privacy Policy (You can link to your actual Privacy Policy page once created.)

9. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for convenience only.
We do not control or endorse the content of these external sites and are not responsible for their policies or practices.

10. Disclaimer

All information on our Website is provided “as is” without any guarantees or warranties.
While we strive to ensure accuracy, United Cool Window Film makes no representations or warranties regarding the completeness, reliability, or accuracy of information provided.

You use our Website and services at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, United Cool Window Film shall not be held liable for any damages resulting from:

The use or inability to use our Website.
Service interruptions or delays.
Errors, omissions, or inaccuracies in Website content.

Our total liability shall not exceed the amount paid for the service in question.

12. Changes to These Terms

We may update or modify these Terms and Conditions at any time without prior notice.
Changes will be effective immediately upon posting on this page. We encourage users to review this page periodically for updates.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

14. Contact Us

If you have any questions about these Terms, please contact us at:

📞 Phone: +971 54 394 7739
📧 Email: unitedcoolwindowfilm@gmail.com
🏢 Address: Multi-Line Business Center, Dubai Investment Park, 2nd Floor, Office No. 301, Dubai, UAE